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Billing Information

Billing Questions

904.202.2092

Mon - Fri, 8:00 am - 4:30 pm

Email Us

Please include your child’s patient account number in the subject line. Please do not include you or your child’s personal information such as social security number or credit card information.

At Wolfson Children’s Hospital, we offer many services to help make paying your bill easier. From online bill payment to our financial assistance program, we provide convenient financial services so you can stay focused on your child’s health.

Please be sure to bring your insurance card to all of your child’s appointments. If your child is enrolled in a participating insurance plan, we will file all of your insurance claims for you.

Billing Questions

904.202.2092

Mon - Fri, 8:00 am - 4:30 pm

Email Us

Please include your child’s patient account number in the subject line. Please do not include you or your child’s personal information such as social security number or credit card information.

I have a Hospital Bill

hospital bill details

I have a Physician Bill

physician bill details

Your Hospital Bill

Your hospital bill covers services your child received while at Wolfson Children’s Hospital. Services may include:

  • Room and board
  • Diagnostic testing, such as lab tests or imaging tests
  • Medical supplies
  • Medicines
  • We are happy to offer a convenient, free way to review and update your account and pay your bill online.

    Recurring payment plans

  • You can pay your hospital bill with a credit card over the phone.

    Hours

    Mon–Fri, 8:00 am – 4:30 pm

  • Make checks payable to Baptist Medical Center and mail them to:

    Wolfson Children’s Hospital
    P.O. Box 45058
    Jacksonville, FL 32232-5058

  • To make a payment in person, please visit a cashier’s office at any of our hospital locations

Accepted Forms of Payment

Once your insurance company has paid for the services they cover, you will receive a bill that includes any remaining deductibles, co-payments or costs not covered by your insurance plan. You will be responsible for paying these costs.

We accept the following forms of payment:

  • Cash
  • Check
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Bank debit (payment plans)

Your Physician Bill

Each physician who cared for your child may send you a bill for services your child received while in the hospital or at an outpatient location. These bills are most commonly for visits at a primary care doctor’s office or at a specialist’s office. You will need to work with each doctors’ office to pay these bills.

Other Physician Practices

You may also receive bills from other doctors involved in your child’s care, such as emergency department doctors or anesthesiologists. If you receive a bill from one of these physicians, you can find their contact information at the links below:

Financial Assistance Program

If you do not have health care coverage, you will need to pay the full amount of your estimated charges at the time your child receives care. If you cannot pay the entire estimated amount, please call to speak to a customer service representative at 904.202.2092. We can help you enroll in our financial assistance program and other services to help you pay your bill.