Social Work Manager, Family Support Services, Wolfson Children's Hospital

Wolfson Children’s Hospital is seeking an experienced and compassionate Manager of Pediatric Social Work to lead a dedicated team focused on supporting the psychosocial needs of pediatric patients and their families. This role plays a critical leadership function in delivering family-centered, trauma-informed care while ensuring effective coordination of resources and services across the continuum of care.

The Social Work Manager fosters strong collaboration between families and interdisciplinary medical teams, supports families in navigating the healthcare system, and addresses social determinants of health through meaningful community connections.

Key Responsibilities

• Lead, mentor, and support a multidisciplinary pediatric social work team in delivering high-quality, family-centered psychosocial care

• Oversee daily operations of the pediatric social work department

• Ensure effective care coordination and timely connection to internal and community-based resources

• Promote and integrate trauma-informed care practices and emotional support services into patient care planning

• Serve as a liaison between patients, families, and clinical teams to ensure clear, compassionate, and effective communication

• Manage department staffing, including recruitment, onboarding, supervision, performance management, and professional development

• Monitor departmental budgets and support financial sustainability initiatives

• Collaborate with hospital leadership and interdisciplinary partners to enhance care delivery, patient experience, and outcomes

Why Join Baptist Health & Wolfson Children’s Hospital?

• Mission-driven organization committed to compassionate, high-quality pediatric care

• Collaborative, supportive work environment

• Opportunity to make a meaningful impact on children and families in the community

If you are interested in this Full-Time, Day Shift opportunity as a Social Work Manager, we encourage you to apply today.

Positions designated as requiring a level II Background ( A detailed fingerprint-based screening for positions of trust that check state (FDLE) and national (FBI) criminal history) will undergo screening as a condition of employment and continued employment. For additional information, please visit Florida Care Provider Background Screening Clearinghouse https://info.flclearinghouse.com/

Education Required

Master's Degree

Education Preferred

Doctorate

Experience

License and Certification

Location

Wolfson Children's Hospital
800 Prudential Drive
Jacksonville FL 32207

Location Overview Wolfson Children's Hospital

Wolfson Children’s Hospital is the only children’s hospital in the region, serving North Florida, South Georgia and beyond. Ranked by U.S. News & World Report among the best children’s hospitals in the U.S., the hospital is staffed by skilled pediatric subspecialty physicians, pediatric nurses and other health care professionals, and equipped with advanced technology to help children overcome serious illnesses like congenital heart disease, cancer, neurological disorders, diabetes and more. As one of only two children’s hospitals in Florida to receive Magnet™ status, Wolfson is a regional referral center for tertiary pediatric care. Centrally located on the beautiful St. Johns River, 213-bed Wolfson Children’s Hospital is a part of Baptist Health.  The hospital is located close to the shops and fine dining of the historic San Marco area and is also near sports stadiums, theater and music venues, and museums.