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Coronavirus Information Center

As the situation with COVID-19 (coronavirus) continues to develop and evolve in our region, Wolfson Children’s Hospital and our Infection Prevention and Control team continues to work closely with state and local entities and following CDC guidelines to keep our patients, their families and our team members safe while we continue to provide quality care.

We will provide updates on this page as needed to ensure information is timely and transparent.

Click an item below to see more information

  • Chat with our digital assistant from the safety of your home about your symptoms, travel history and other factors to help you self-assess your risk for coronavirus (COVID-19).

    Start Your COVID-19 Chat

  • To prevent spread of COVID-19, we are not allowing visitors at Wolfson Children’s Hospital, our satellite emergency departments and other Wolfson Children’s locations.

    Only one parent/guardian will be permitted to enter the hospital with the child patient. Please do not bring any other children to the hospital, as they cannot enter and may not be left unattended.

    Permitted visitors will be screened for fever, cough and shortness of breath and will be denied entry if showing symptoms.

  • Entrance:
    Entry into Wolfson Children’s Hospital are limited to the Pavilion and Emergency Center.

    If entering the Pavilion, parents should park in in the P2 garage on Palm Avenue.
    If entering the Emergency Center, parents should park on the 1st floor of the P3 garage.

  • Effective Friday, March 20 at 11 am, Baptist Health is supporting a drive-thru COVID-19 testing site for Duval County Residents at the Prime Osborn Convention Center.

    Patients MUST have a testing order from Telescope Health prior to arrival.

  • Is your child a Nemours patient?

    Visit the Nemours website Coronavirus information page to learn about cancellations, visitor restrictions and more.

  • Coronavirus disease 2019 (COVID-19) is a new strain of coronavirus, the virus family that causes the common cold. Its symptoms are similar to the flu:

    • Fever
    • Cough, with shortness of breath in more severe cases
  • Yes, but based on current evidence, children do not appear to be at higher risk for the disease than adults. COVID-19 cases have primarily been confirmed in middle-age and elderly adults. Current information also suggests that, generally, children are less likely to become severely ill with COVID-19 if they do become infected.

  • No. The symptoms of COVID-19 in adults and children are similar. In the limited number of confirmed cases of COVID-19 in children, most have had mild, cold-like symptoms such as fever, runny nose, and cough. Vomiting and diarrhea have also been reported.

  • Only take your child to the ER for severe symptoms.

    • If you or your child feels sick, call your primary care physician or the Florida Department of Health’s hotline at 866-779-6121 for advice first before scheduling an appointment.
    • Do not show up at a doctor’s office or clinic without first contacting them.
    • Use our online assessment tool
      Chat with our digital assistant from the safety of your home about your child's symptoms and other factors to help you self-assess your risk for coronavirus (COVID-19).
      Click Here to Get Started
    • Baptist Health also has convenient options available including video doctor visits, to help you determine the appropriate next step in care. To set up an online doctor visit or see ER wait times at each of our facilities, please visit
    • If your child needs to go to the emergency room, please bring all of his or her prescription medications with you so providers can get an accurate list of medication history.
    • If coming for an asthma-related issue, it is VERY IMPORTANT to bring your own metered-dose inhaler (MDI).
  • The CDC recommends encouraging children to help stop the spread of COVID-19 by teaching them to do the same things everyone else does to stay healthy such as:

    • Wash your hands frequently with soap and water for at least 20 seconds.
    • If soap and water is not available, alcohol-based hand sanitizer can be used.
    • Avoid touching your face, especially your eyes, nose or mouth, with your hands.
    • Avoid close contact with people who are sick (coughing or sneezing).
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces daily.
    • Launder items including washable plush toys as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.

    The CDC is now recommending that people wear a cloth face covering in public settings, like grocery stores and pharmacies, to slow the spread of COVID-19. Click here for more information and directions on how to make one of your own.

  • As with adults, it is possible that children with underlying health conditions and/or who are immunocompromised may be at higher risk.

    These conditions include:

    • Cancer
    • Chronic lung disease
    • Heart disease
    • Immunodeficiency conditions
    • Neurologic conditions such as muscle disorders
    • Organ transplant
    • Treatment with medications that lower the immune system response

    Learn more about who is most at risk on CDC’s current Risk Assessment page.

  • Parents and other caregivers should be extra vigilant about monitoring for symptoms of COVID-19, which include fever, cough and shortness of breath. If your child demonstrates these symptoms, call your child’s health care provider for guidance about screening and treatment. As always, if your child is severely ill or is having another medical emergency, call 911 or head to your nearest emergency room. Visit for a list of Wolfson Children’s Emergency Centers.

    Other things to remember:

    • Continue your child’s current medical treatment plan unless otherwise advised by his or her primary treating physician.
    • Make sure your child’s prescriptions are refilled so you have at least a two-week supply of medication on hand.
    • If you’re unsure whether your appointment has been affected by COVID-19, please contact your provider.
    • Follow CDC recommendations concerning travel, including avoiding cruise ships and air travel.
    • Practice social distancing, which means remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
    • Ensure you have sufficient stock of prescription medications, over-the-counter medications, medical supplies, household items and groceries for the whole family.

    Learn more about who is most at risk on CDC’s current Risk Assessment page.

  • Baptist Health and Wolfson Children’s Hospital are currently accepting donations of commercial and hand-sewn personal protective equipment (PPE), along with monetary donations. Find out more about our Campaign for Caregivers here!

  • Child Life department is not accepting donations of toys and activities at this time for the safety of our patients and families.

  • The CDC website provides frequent updates for individuals, schools, businesses, travel and more.

    The Florida Department of Health website provides state-specific information as well as links to the World Health Organization’s latest reports.

    Our Baptist Health website provides updates on its response to COVID-19.

  • All appointments will now be conducted through telehealth or phone calls until the end of the health crisis.

    If you have an appointment scheduled with us, our office will be in touch with you to help provide education on setting up your appointment via telehealth.

    Click here for more information about Baptist Behavioral Health changes due to Covid-19.